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CMU - Coffee Masters University
FREE FREIGHT
on Bulk Coffee orders of 40 lbs or more. Must ship within the continental US. 



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Welcome to Coffee Masters Customer Service
Contact Us
• How do I contact you?
Shipping Information
• How much are my shipping charges?
• How will my order ship?
• P.O. Box Information
• When will my order ship?
• COD Information
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• Back order Information
My Account
• How do I create an account?
• How do I edit my account information?
• I forgot my password.
Website Policies
• Terms and Conditions of this Website
• Privacy
• Security
Returns & Exchanges
• How do I return my product?
• I received the wrong product.
• What is your return policy?
Pricing and Billing
• What are my payment options?
• What is your pricing policy?
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
•
Buyer's Guide
• How do I gain access the online catalog?
• I forgot my password, what do I do?
• How do I find a specific product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• Bulk Coffee Advertising Program Information
• Can I email my order?
• Can I fax in my order?
• Can you email me the status of my order?
• Certificate of Resale Form
• Credit Application Form
• Free Sampling Programs
• How can I get a printed catalog?
• I am a Coffee Masters Retailer, how can I get added to the website?
• Is there a Coffee Masters Sales Representative in my area?
• Kosher Certification
• Trade Show Schedule
Frequently Asked Questions
• Do you offer a quantity discount on coffee?
• Do you offer a quantity discounts on gift packs and other products?
• I do not have a business, can I still buy from Coffee Masters?
• What is "nitrogen flushing"?


www.coffeemasters.com
800.334.6485
815.675.0088